Conta Suspensa

Olá, eu não estou conseguindo entrar na minha conta, está aparecendo conta suspensa.

Hi freirerep,

Thanks for reaching out to Jotform Support. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I've checked your account and it seems to be active. I've cleared your form caches to refresh the data. Can you try to log in to your account again? If you're referring to a different account, please send us the username, email address, or form link so we can investigate.

Keep us updated and let us know if you need any more help.

Hello Eiron, the account is login tiagofreire_@hotmail.com . It continues to not work, account is suspended

Hi Tiago,

Thanks for providing the form link. It seems that your account was suspended by our Phishing detector. I've checked the account and I don't see any violations so I've reactivated the account. Please refer to our Terms of Use to prevent account suspension.

Let us know if you need any more help.

Eiron, can you check this account too, believe me the same thing happened speedf1xbox@gmail.com

Hi Tiago,

Thanks for getting back to us. We are sorry for any inconvenience that this may have caused. The account was auto-suspended by our extensive phishing tool since the form ID of one of your forms was flagged as suspicious, but I'm unable to figure out the cause. I've reactivated your account, so you should be able to access it without any issues at all.

Let us know if there’s anything else we can help you with.