CAIXA DE RESPOSTAS - CHEIA

Bom dia,

informo que minha caixa está cheia, mas está limpa

Hi admnmelo1983,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked your account and I see that your usage is already within the limit but the account is still in over-limit status. So, I refreshed your account and see that it is inactive. Your forms are also active. Here's a screenshot showing one of your forms showing active:

Please reload your account or form and it should work now.

Let us know if there’s anything else we can help you with.