How to disable password protection on form.

  • marcinha45v
    Perguntado em 9 de agosto de 2023 às 11:14

    Criei o formulario, quando a pessoa recebe e abre aparece uma caixa om uma senha, e com ícone continue porem não abre.

    

  • Justin_E Jotform Support
    Respondido em 9 de agosto de 2023 às 13:21

    Hi marcinha45v,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. After checking your form, I have seen that your form has password protection which is why when the user receives your form it displays a box with a password that needs to be entered. To remove this, uncheck the enable password protection on your form builder settings.How to disable password protection on form Screenshot 20

    Give it a try and let us know if there's anything else we can help you with.