Subscription Pricing Currency and Account Usage Inquiry

  • agenciasocialseven
    Perguntado em 9 de agosto de 2023 às 09:57

    Olá.

    A quantidade de formulários é referente ao quantitativo de modelos criados ou de preenchimentos? Na versão gratuita, quando atingimos 10 formulários preenchidos, já tem como mais, receber novos, somente mediante a contratação.


    O valor da assinatura, é especificada somente por sigla $, não especificando se é em Dólar ou nossa moeda (Real) local.

    Aguardo retorno.

    Obrigado


  • Anna Jotform Support
    Respondido em 9 de agosto de 2023 às 12:12

    Hi agenciasocialseven,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Take note that the Forms Limit of an account is the maximum number of forms that can be active in your account. For a Starter account, you can only have 5 active Forms.

    Now, if what you are asking about are the forms that are filled out by the form responders and have submitted, they are called submissions. For a Starter account, you can receive up to 100 submissions monthly and this limit will reset on the first day of the next month. You can check out this guide on Understanding Your Account Usage and Limits.

    As for your Pricing question, the currency that we used on our subscription payment is US Dollars.

    Reach out again if you have any other questions.

  • agenciasocialseven
    Respondido em 10 de agosto de 2023 às 14:56

    Hello

    Thanks for the clarification, I don't have any more doubts so far.