Unable to sign up to Jotform

  • Lorraine
    Perguntado em 9 de agosto de 2023 às 07:56

    Bom dia,

    Recentemente tentei recriar minha conta, porem não esta sendo possível pois exclui ela por engano.

  • Chris_L Jotform Support
    Respondido em 9 de agosto de 2023 às 10:03

    Hi Lorraine,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you reactivate the deleted account. I checked the email address you used to submit this ticket and found that there was a deleted account associated with it. I went ahead and reactivated it, please try to log back in.

    Give it a try and let us know if you need any help.