My form doesn't appear complete when someone fills it out.

  • mponlinecoaching
    Perguntado em 9 de agosto de 2023 às 06:11

    O meu formulário "ficha de avaliação" não aparece completo quando as pessoas clicar em enviar.

    Quando vou ler fica a faltar certas perguntas que são obrigatórias para conseguir enviar o formulário porem não aparece ...

  • Madonna_U
    Respondido em 9 de agosto de 2023 às 10:05

    Hi Miguel,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Sorry that you're having trouble with this. I cloned your form and tested it to see if I could replicate the issue but everything worked properly. Check out the screencast below:

    My form doesnt appear complete when someone fills it out Screenshot 20

    Can you share with us which field was missing from the submissions? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that. Also, I have cleared your form cache as an extra measure. Can you try it again to see how it goes?

    Once we hear back from you, we can move forward with a solution.