How to disable the form after a single person submitted it

  • fazzapp
    Perguntado em 8 de agosto de 2023 às 17:43

    Olá amigos,

    Eu queria saber como faço para permitir apenas um único envio de um formulário, ou seja, após certa pessoa enviar o formulário, mais ninguém poderia enviar, o botão de envio ficasse desabilitado ou mesmo escondido.

    Após um certo tempo, eu voltaria a habilitar o envio mas funcionando da mesma forma, após uma pessoa enviar, mais nenhuma outra poderia enviar.

    Como faço isso ?

    Grato,
    Carlos M.


  • Billy Jotform Support
    Respondido em 9 de agosto de 2023 às 01:35

    Hi Carlos,

    Thank you for reaching out to Jotform Support. I used an online translator and will respond to you in English but if you prefer to receive responses in your native language, please let us know and we'll have our Portuguese support respond to you. Note though that it may take some time before they get back to you.

    Based on my understanding, you want to disable the form immediately after it has been submitted by a single person. If so, you can disable it by setting the form's submission limit to 1. If you need to reactivate the form, first, you need to reactivate it, enable the form submission limit again, and set it to 1. Let me walk you through:

    1. In Form Builder, click on Settings
    2. In the Form Status dropdown, select Disable at submission limit
      How to disable the form after a single person submitted it Image 1 Screenshot 20
    3. Set the submission limit to 1 and enter a customized message (optional) to display once the limit has been reached

    Reach out again if you need any other help.

  • fazzapp
    Respondido em 9 de agosto de 2023 às 08:28

    Ok, Thank you Billy.

    Is there any way to make the reactivation automatically ?


  • Chris_L Jotform Support
    Respondido em 9 de agosto de 2023 às 10:49

    Hi Carlos,

    Unfortunately, you have to enable/disable the form manually. We can submit a feature request but we will need more information about what you want to do. I understand your form will be disabled after receiving one submission. Do you want your form to be automatically reactivated on the next date?

    Once we hear back from you, we'll be able to help you with this.