Subscriptions: How long does it take to upgrade my plan after the payment?

  • rq080823
    Perguntado em 8 de agosto de 2023 às 05:12

    Bom dia!
    Caso eu pague um plano mensal de vocês com cartão de crédito, quanto tempo demora pra que o plano Basico gratis que eu já usei migre para o plano Bronze?

    Grato,

    Júlio.

  • Mahmoud Jotform Support
    Respondido em 8 de agosto de 2023 às 08:13

    Hi Júlio,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Once the payment process is done successfully, it will reflect in your account almost immediately. Then, your account plan changed from the Starter Plan to the Bronze Plan.

    Let us know if you have any other questions.