ERRO AO ACESSAR FORMULÁRIO

Olá bom dia!

Estou tentando realizar acesso ao formulário, através do hyperlink enviado pelo meu cliente, todavia ao realizar a tentativa de acesso é apresentado um erro “Whoops! Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists. Please check your spelling and retry”. 

Como podemos solucionar esse erro de acesso?

Hi Rafael_Oliveira_rafael,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Can you provide us with the form URL link so we can investigate this further? Also, are you trying to view uploaded files on a form? To be able to download the uploaded files, please make sure you are logged into your Jotform account on the same browser.

We'll be able to move forward once we hear back from you.