How to Apply for a Non-Profit account?

Bom dia, prezados,

Estamos com interesse em implementar o "Jotform" em nossa Organização, para recebimento de inscrição dos nossos eventos.

Estou com algumas dúvidas e preciso de auxílio para apresentar à equipe:

• Com o plano pago bronze, se recebermos mais de 1000 inscrições em um formulário, é necessário fazer outro?
• Quais as principais diferenças entre o bronze e o gratuito?
• Podemos cancelar a assinatura quando quisermos, no caso do plano pago mensalmente?

Atenciosamente,

Gislene Mendes

Hi Gislene,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question.

• If you reached the submission limit, the system disables your forms on the date specified in the email you received. You don't have to create a new form, the submission limit will reset every 1st of the month. We also have a guide about Understanding Your Account Usage and Limits.
• The only difference between the Starter and Bronze plans is the limits. Check out our Jotform Features and Pricing.
• Yes, you can cancel your subscription anytime and we have the Money-back guarantee within 30 days.

Let us know if you have any other questions.

Oi Elbert, boa tarde,

Já tem algum colaborador que fale em português para nos ajudar? Estamos com algumas dúvidas para contração da plataforma.

Se você tiver um e-mail para me fornecer, seria muito importante e interessante, para que a minha gestora entre em contato com vocês.

Fico no seu aguardo.

Hi Gislene,

Thanks for getting back to us. I reached out to our Portuguese agents and they will be replying to this thread as soon as they are able to.

Let us know if you have any other questions.

Oi, Joshua,

Se tiver algum e-mail da equipe que possa me fornecer, é melhor, pois preciso informar ao meu gestor, que quer contatá-los.

Hi Gislene,

Thanks for getting back to us. Unfortunately, we do not have a specific email address for the Portuguese Team. But, I already reached out to them about this. As soon as they are available, they will reply to this thread.

Thanks for your patience and understanding.

Oi Joshua,

Entendo, e em inglês, existe um e-mail institucional no qual poderemos conversar?

Hi Gislene,

Thanks for getting back to us. Unfortunately, we do not provide our email addresses. But, we will be more than happy to assist you. You can ask your questions here on this thread and we will do our best to resolve it.

Reach out again if you have any other questions.

Ok.

Somos uma organização sem fins lucrativos, como fazemos para obter o desconto no pagamento?

Hi Gislene,

Thanks for getting back to us. If you are a Non-Profit organization and you want to apply for a discount, you can fill out the form here: Non-Profit Application Form.

For your other question, I moved it to a different thread to avoid confusion, you can find it here.

Reach out again if you have any other questions.

Olá Gislene,

Obrigada por aguardar. Posso te auxiliar com quaisquer informações que você precisar em Português. Observei que meus colegas conseguiram te manter bem atendida na ausência do suporte em Português, mas sinta-se livre para nos enviar quaisquer novas dúvidas. Ficaremos felizes em te ajudar no idioma de tua preferência.

Estamos à disposição.

Oi Ana, boa tarde,

tudo bem?

Certamente teremos um fluxo grande de acesso ao formulário de inscrição em outubro, daqui a exatos um mês. Esse fluxo será maior entre os dias 18 a 21 de outubro.

Gostaria de saber se há um suporte disponível de forma ágil nesses dias, caso a nossa empresa precise contatá-los rapidamente.

Há algum meio de comunicação especial quando realizamos a contratação do plano bronze?

Outra dúvida é se, caso o meu formulário ultrapasse 1.000 inscrições. Não conseguimos mais acessá-lo? Posso duplicar o formulário para receber mais inscrições?

Hi Gislene,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Our support is always available 24/7. You can always contact Jotform Support if you're having trouble with your form by October or have questions regarding it.

The Bronze plan has a monthly limit of 1,000 submissions, when you reach the limit the system will disable the form. You can upgrade or downgrade your account anytime, depending on your current needs.

Yes, you have the option to clone your form, but this doesn't guarantee you'll receive more applications.

That's it. Let us know if you have any other questions.

Hi Gislene,

I moved your other question to a new thread and helped you with that here.

Reach out again if you have any other questions.