Unable to integrated my form to Facebook

  • Maria clara
    Perguntado em 31 de julho de 2023 às 20:38

    Primeiramente, ñ consigo vincular meu Facebook no super sus, sempre tá dando erro

    Jotform Thread 5381871 Screenshot
  • Mary Eden Jotform Support
    Respondido em 1 de agosto de 2023 às 06:17

    Hi Maria,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your issue. Are you trying to integrate your form into a Facebook Page? If so, is your Facebook page already have 2000 or more likes? Because if the page doesn't have that many likes, this integration will most likely not succeed, and the Page Tabs feature will also be unavailable according to our blog post about How to Add a Form to Your Facebook Page.

    Reach out again if there’s anything else we can help you with.