Total Price not showing on the PDF file

  • diegopp86
    Perguntado em 30 de julho de 2023 às 17:03
  • Kris Jotform Support
    Respondido em 30 de julho de 2023 às 19:47

    Hello Diego,

    Thanks for reaching out to Jotform Enterprise Support. My apologies if I responded in a different language since our Portuguese Support is currently not available. I am using a translator tool to communicate with you, please be comfortable with the language you prefer. Let us know if you want to be assisted in your native language and we will forward this to our Portuguese Support but there will be a delay in response.

    We’re sorry if you’re having trouble with the total price not showing on the invoice PDF file. I’ll do my best to help you out.

    As per checking your form, it seems that you created already the invoice and you update the label on the Product List element/Square payment integration that's why the tag on the PDF file is different from the label. Please check out the screencast below on how you can fix this:

    Total Price not showing on the PDF file Image 1 Screenshot 20

    After you made the changes, please clear the cache of the form by following this guide on how to clear your form cache.

    Keep us updated and let us know if you need any more help.

  • diegopp86
    Respondido em 31 de julho de 2023 às 08:25

    Hello Kris,

    Thanks for your help, it worked just as you described.

    Best regards,

    Diego Paiva