Problemas com Recapcha

  • pequitec
    Perguntado em 27 de julho de 2023 às 16:57

    Estou com problemas ao enviar o formulário, pois, o recaptcha fica aparecendo toda vez. Gostaria de saber como remover?

    Jotform Thread 5371793 Screenshot
  • William Jotform Support
    Respondido em 28 de julho de 2023 às 02:33

    Hi pequitec,

    Thanks for reaching out to Jotform Support. I am using a translator to understand your question so please bear with me. In any case, still, feel free to answer back in your local language if that would help you express your issue better. If you prefer for someone to help you in your local language, just let us know so we can forward it to them. Meanwhile, I will answer your issue in English. 

    The recaptcha happens in a form automatically when it receives too many submissions in a short period of time. This normally goes away after a couple of hours when the form is able to basically 'reset' by not receiving submissions for a while.

    While we can remove this through whitelisting, it can only be available for paid users. So for now, what you can do is to slow down in testing your form or wait for a while and then you can do your own submissions once more.

    Let us know if you have more questions or if you need any other help.