In which currency will you charge me?

  • pereira_eduardo
    Perguntado em 27 de julho de 2023 às 13:21

    Olá,


    Esses preços são cobrados em Dolar ou em Real (moeda brasileira)?


    Grato,


    Eduardo Pereira

  • Abdul Jotform Support
    Respondido em 27 de julho de 2023 às 17:35

    Hi Eduardo,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Portuguese, let us know and we can have them do that. But keep in mind that you'd have to wait until they're available again.

    All subscription prices are set in USD. Noting that the conversion rates depend only on your bank, when you purchase a subscription, your bank or credit card will determine the price conversion from R$ to USD and then charge you for it after calculating the currency conversion.

    It's really easy to upgrade your account. Let me show you how:

    1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.

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    You can also upgrade your subscription on your account’s Upgrade/Billing page.

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    2. On the Pricing page, choose the plan you want to buy.

    3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method. 

    Here’s an example of the Bronze plan:

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    After you click on Continue, you'll need to enter your Credit/Debit Card details.

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    If you choose to use PayPal, you’ll be redirected to the PayPal payment page to complete the payment. Check out this guide for more details about upgrading your account.

    Let us know if you need any more help.