Difference between total submission storage and upload space

  • Remasa_formularios
    Perguntado em 26 de julho de 2023 às 13:02

    Olá, gostaria de saber a diferença entre o armazenamento e o espaço total que é evidenciado nos planos (conforme imagem abaixo) pois estou com dúvidas se posso armazenar informações ilimitadas ou apenas 100GB


    Hello, I would like to know the difference between the storage and the total space that is shown in the plans (as shown in the image below) because I am having doubts if I can store unlimited information or just 100GB

    Difference between total submission storage and upload space Image 1 Screenshot 20

  • Gian Jotform Support
    Respondido em 26 de julho de 2023 às 15:53

    Hi Remasa_formularios,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. The 100 GB upload space limit is the available disc space that you can store on your account. These are the files that will be uploaded to your form if you have a File Upload field. While the total submission storage refers to the total number of submissions or entries that can be stored on your account. You can also review our guide about Understanding Your Account Usage and Limits.

    Give it a try and let us know if you need any other help.