Jotform App: Form is showing odd big letters

Mas o dimensionamento das letras no celular android no app ficam errados ainda:

https://www.jotform.com/app/231494960340658

Atenciosamente,

Ana

Hi Ana,

Reach out again if you need any other help. I tested both of your forms but I can't replicate the issue of giant or disappearing letters. Check out the screencasts of my tests below:

Pré-Cadastro de Cliente:

Controle de Amostra:

Can you take a screenshot of the specific issue you are referring to? Check out this guide about how to send a screenshot to our Support Forum.

Once we hear back from you, we'll be able to help you with this.

Olá bom dia!

Segue o print da tela com letras grandes:

Hi Ana,

Thanks for the screenshots. That made the issue much clearer. Can you let me know what type of device you are using? I installed your app on my android operated phone and everything worked the way it should. Check out my results in the screenshots below:

Can you try to uninstall your app, clear the cache on the browser, and try again?

Keep us updated and let us know if you need any more help.