Não consigo ter acesso ao formulário - I can't access the form

Hi jalison,

Thanks for reaching out to us for help. Our Portuguese Support is currently unavailable at the moment, so I'll reply to you in English. Please do let us know if you'd like a local agent to assist you instead, but keep in mind that it could take a bit longer for them to respond.

Now, let me help you with your concern. I could find only one form under your account, and had no trouble accessing it. Can you please let us know what happens when you're trying to open the form? Are you not able to see the form on your My Forms page, or do you have trouble accessing the form when you try to open it?

Can you confirm if this is the form you're trying to open? If you're still having issues accessing your own form, please send us a screenshot to show what you're seeing when you attempt to open the form, so that we could have a better idea of what's going on and how to help. Or if you're referring to any other form, please share with us the form URL so that we could check what might be wrong with it.

As soon as we hear back from you, we'll be able to help you with this.