The card is not authorizing

O CARTÃO NÃO ESTÁ AUTORIZANDO, POIS NÃO ESTÁ PASSANDO O VALOR QUE ESTÁ NO ANUNCIO DE VOCÊS DE R$34,00 , NEM O DE R$39,OO ESTÁ PASSANDO UM VALOR IGUAL A 2.034,90 E OUTRO DE 1.989,40 . COMO RESOLVEMOS?

Hi Academia Biodinâmica,

Thanks for reaching out to Jotform Support. I am replying you in English. If you would like to have Portuguese Support, please let us know and we can arrange that. Please note it may take longer time. Do you mean that the amount billed in your credit card is incorrect? Or do you mean that the amount collected from customer is incorrect? May you share us more information or provide a screenshot for our understanding? This guide will show you how to do that.

Once we have a better idea of what’s going on, we’ll be able to come up with a solution.