Form returns "Incomplete Values" error upon submission

  • safyparaguay
    Perguntado em 17 de julho de 2023 às 14:57

    Olá!

    Estou tentando concluir um cadastro no formulário, porem ao finalizar o preenchimento, informa para anexar novamente as fotos dos campos que ja havia anexo.


    Segue print abaixo

    Aguardo retorno!

    Form returns Incomplete Values error upon submission Image 1 Screenshot 20

    Jotform Thread 5334773 Screenshot
  • Christian Jotform Support
    Respondido em 17 de julho de 2023 às 22:35

    Hi safiparaguay,

    Thanks for reaching out to Jotform Support. I'm using a translation tool to provide assistance; you can respond using your preferred language, but we can forward this to our Portuguese Support if you prefer to be assisted in Portuguese. However, please note that it may take longer to get a response. As for the Incomplete Values error, I cloned and tested your form but couldn't replicate the issue; as seen in the screencast below, the form was successfully submitted without any errors:

    Form returns Incomplete Values error upon submission Image 1 Screenshot 20

    I cleared your form caches just in case the issue is caused by a minor glitch. You may also want to consider clearing your browser caches, testing the form from a private browser(incognito mode), using another browser, or, if possible, trying the form on another device and see if the issue persists.

    Give it a try, and let us know if you need any more help.