Me ajuda

  • Erik Vinícios marques medeiros
    Perguntado em 17 de julho de 2023 às 13:23

    Estou com problema pra conectar pelo face já tem dias me de uma ajuda minha conta principal e pelo Facebook


    Jotform Thread 5334424 Screenshot
  • James Jotform Support
    Respondido em 17 de julho de 2023 às 15:36

    Hi Erik,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked the status of the email address that you used to open this ticket but I'm showing this is a Guest account. Guest accounts are temporary accounts with one-time login only. I would recommend signing up using the same email via this link.

    If you are talking about another Jotform account, please provide the email address and we will check the status to see why you are having difficulties logging into the account.

    Once we hear back from you, we'll be able to help you with this.


  • Erik Vinícios marques medeiros
    Respondido em 17 de julho de 2023 às 16:50

    minha conta ela e do Facebook ebó cite que está com problema pra conectar não e só a minha tem várias outras contas

  • James Jotform Support
    Respondido em 17 de julho de 2023 às 18:01

    Hi Erik,

    Thanks for getting back to us. I'm not finding a Jotform account with this email address. Are you trying to access a Jotform account or fill out a Jotform form? Can you send the link to the page that you are trying to sign into on Facebook?

    Once we hear back from you, we'll be able to help you with this.