Erro ao comprar

  • ZilleDevid
    Perguntado em 17 de julho de 2023 às 12:38

    Boa tarde.


    Acabei de realizar uma compra, entretanto realizei errado.

    Preciso que seja mensal.

    Portanto, preciso cancelar o atual e comprar mensal

  • Elbert_A Jotform Support
    Respondido em 17 de julho de 2023 às 14:52

    Hi Devid,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. After checking your subscription, you're currently on a monthly subscription.

    Let us know if there’s anything else we can do for you.