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Shg_TecnologiasPerguntado em 17 de julho de 2023 às 12:13
Trocar de
Maxima_Seguranca para Shg_Tecnologias -
Gian Jotform SupportRespondido em 17 de julho de 2023 às 14:26
Hi Maxima_Seguranca,
Thanks for reaching out to us for help. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the Portuguese language, we can forward your ticket to our Portuguese team. However, please note that it could take longer to receive a response.
With that being said, let me assist you with your inquiry. We can change your username on our system. But before that, please note that custom URLs will no longer work once the username is changed, so if you are currently using any, you will need to set it up again. Here is the guide about it: How to Create a Custom URL of a Form
Once we hear back from you, we'll be able to move forward with a solution.
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Shg_TecnologiasRespondido em 17 de julho de 2023 às 15:04
Boa tarde,
Tenho consciência
pode alterar
Obrigado -
Gian Jotform SupportRespondido em 17 de julho de 2023 às 16:02
Hi Maxima_Seguranca,
Thanks for getting back to us. I have forwarded your request to our backend team for them to change your username. I will get back to you for an update.
Let us know if you need any other help.
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Gian Jotform SupportRespondido em 18 de julho de 2023 às 08:05
Hi Maxima_Seguranca,
Your username has been changed to Shg_Tecnologias.
Let us know if there's anything else we can help you with.