Limite de armazenamento de uploads não diminiu ao excluir

Exclui permanentemente alguns envios de um formulário com imagens, porém ainda não liberou espaço na memória de upload, existe algum delay para liberar esse espaço na conta?

Hi Luiz,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I have checked your account and could notice that you have correctly purged your form submissions. Your current Uploads space is of 36.75 GB out of 100 GB. If you cannot see this result, please consider logging out and logging in again.

Let us know if there’s anything else we can do for you.

Now updated, thanks