Não consigo entra na minha conta do Facebook pela plataforma do jogo.

  • Álvaro
    Perguntado em 16 de julho de 2023 às 09:14


    Jotform Thread 5331451 Screenshot
  • Tomas Jotform Support
    Respondido em 16 de julho de 2023 às 09:18

    Hi Álvaro,

    Thanks for reaching out to Jotform Support. Unfortunately, our Potuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Potuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Can you explain a bit more about the issue so I can get a better idea of what's happening?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • Álvaro
    Respondido em 16 de julho de 2023 às 10:15

    Olá tudo bem, vamos ao ponto, eu enviei uma captura de tela mostrando o problema que aparece quando tento acessar a conta que é vinculado pelo Facebook, tipo não está permitindo eu entra pela conta vinculada ao Facebook.

  • Madonna_U
    Respondido em 16 de julho de 2023 às 11:10

    Hi Alvaro,

    Thanks for getting back to us. Sorry for having trouble with this. Based on your screenshot, you're trying to login into Facebook and not Jotform. If so, please try contacting the support team of the app developer. However, if you're trying to log in to your Jotform account could you share with us your account's email address or the form link that you have created?

    Once we hear back from you, we can move forward with a solution.