Formulário não funciona

  • americancatclub
    Perguntado em 15 de julho de 2023 às 18:26

    Boa noite,

    Excluí todos os arquivos recebidos e ainda sim a taxa de upload está alta.

    Com isso, meus formulários não funcionam.

  • Norwyn Jotform Support
    Respondido em 15 de julho de 2023 às 22:23

    Hello americancatclub,

    Thanks for reaching out to Jotform Support. Unfortunately, our Norwegian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Norwegian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Is there an error message when the forms do not work? If you can take a screenshot of what’s happening, that will help us to better understand what’s going on. We have a guide about how to do that here.

    Once we hear back from you, we'll be able to move forward with a solution

  • Norwyn Jotform Support
    Respondido em 24 de julho de 2023 às 09:23

    Hello americancatclub,

    Hope all is well. I am sending this message to follow up if you were able to get my previous message about this concern since we have not received an update from you. Do you still need further assistance with the matter? If not, I'll close the case for now.

    Please feel free to let us know if you need further help.