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mponlinecoachingPerguntado em 14 de julho de 2023 às 00:40
Olá, é possível reativar o meu formulário, o cache não está a apagar
Obrigado
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Mary Eden Jotform SupportRespondido em 14 de julho de 2023 às 04:33
Hello Miguel,
Thanks for reaching out to us for help. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the Portuguese language, we can forward your ticket to our Portuguese team. But, please note that it could take longer to receive a response.
With that being said, let me assist you with your inquiry. We're sorry that you are getting a form over quota warning on your form. I looked at your account and realize that you are not exceeding any of your form limits, so I reinstated your account. Take a look at the screenshot below to see my results:
You should be able to use your account without any issues now. If the issue persists, clear your browser's cache or log out and back in to see if that resolves the issue.
Reach out again if there’s anything else we can help you with.