Solicitação de estorno

Olá, tudo bem? Espero que sim :)

No dia de hoje realizei a assinatura do plano bronze, o qual consta como valor $39/mês, logo entendi ser 39 REAIS/mês.

Em minha fatura, consta o lançamento de R$210,45 , ou seja: US$39,00 e não $39,00 ...

Em anexo prints.

Gostaria do estorno da compra, visto que realizei há menos de 24h.

Hi alanmunhoz,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Please allow me some time to forward your request to our Billing team. I will get back to you as soon as I get an update.

Thank you for your patience and understanding. We appreciate it.

Hi alanmunhoz,

Thanks for patiently waiting. I have gone ahead and canceled your subscription and refunded you in the amount of $39.

Let us know if there's anything else we can help you with.