Cancelamento

Olá, bom dia!

Realizei a aquisição do plano bronze, mas hoje mesmo fiz o cancelamento. O valor será estornado?

Atenciosamente,

Laura Pereira

Hello Laura,

Thanks for reaching out to Jotform Support. I'd like to let you know that I'm using a translation tool to provide assistance. But if you would prefer to get assistance in the Portuguese language, we will leave a message to them but there will be a delay and they will answer you as soon as they are available again.

Regarding your question, I see that you already canceled your subscription and you will be downgraded to the Starter Plan on August 11, 2023. Please let us know if you want to cancel the subscription immediately and get a refund.

Once we hear back from you, we'll be able to help you with this.

Dear, good afternoon!
I want to cancel immediately and get a refund.
Thanks!
Em ter., 11 de jul. de 2023 às 12:18, Jotform <noreply>
escreveu:
</noreply>...

Hi Laura,

Thanks for getting back to us. As requested, we have immediately canceled your subscription and processed a refund for your last payment. Please expect the refund to reflect on your account within 3 - 7 business days depending on your issuing bank.

Let us know if there is anything else that we can help you with.