Request to cancel the Annual Subscription

Olá!

Gostaria de cancelar assinatura anual, poderia me auxiliar?

Hi Kah,

Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the Portuguese language, we can forward your ticket to our Portuguese team. However, please note that it could take longer to receive a response.

With that being said, let me assist you with your request. I checked your account and it shows that there is already a scheduled downgrade of your plan and that will be on the 12th of August. Do you wish to cancel your plan immediately?

As soon as we hear back from you, we can move forward with a solution.