Can you issue a bank slip for my subscription renewal?

  • ppgcam
    Perguntado em 10 de julho de 2023 às 10:29

    Bom dia, a renovação do plano irá vencer no dia 02/agosto de 2023. Vocês poderiam emitir boleto bancário para o pagamento e renovação?


    Obrigado.

    PPGCAm

  • Kim Jotform Support
    Respondido em 10 de julho de 2023 às 12:39

    Hi PPGCAm,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I've forwarded your concern to our Billing team. Rest assured, we'll circle back to this thread as soon as we received a response from them.

    Thanks for your patience and understanding, we appreciate it.

  • Kim Jotform Support
    Respondido em 10 de julho de 2023 às 13:31

    Hi PPGCAm,

    Thanks for patiently waiting. I've received a response from our Billing team and they informed me that we accept yearly subscription payments via ACH/EFT and if you're interested, you can contact our billing team via quotes@jotform.com.

    Reach out again if you have any other questions.