I need help recovering my deleted account

  • Thamyres
    Perguntado em 6 de julho de 2023 às 15:08

    Minha conta está aparecendo excluida, como faço pra recuperar?

  • Christian Jotform Support
    Respondido em 6 de julho de 2023 às 19:42

    Hello Thamyres,

    Thanks for reaching out to Jotform Support. I am using a translation tool to provide assistance, but if you would prefer to get assistance in Portuguese, we can forward your ticket to our Portuguese team. However, it could take longer to receive a response. The account associated with the email you're currently using does appear to be deleted. The deleted accounts stay on our server for 30 days before getting permanently erased. I went ahead and reinstated your account; you should now be able to sign back in.

    Let us know if you need any more help.