How to retrieve two saved forms that are missing?

  • agentecmicitaitinga
    Perguntado em 6 de julho de 2023 às 15:03

    Já estou desesperada. Como faço para recuperá-los? Um é Janiele de Queiroz e o ou é Elisangela Santos.


  • Madonna_U
    Respondido em 6 de julho de 2023 às 20:06

    Hi Gleiciane,

    Thanks for reaching out to Jotform Support. Sorry for having trouble with this. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. If you would prefer to get assistance in the Portuguese language, we can forward your ticket to our Portuguese team. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. You can check the incomplete submission of your form in the submissions table. Let me show you how to do that:

    1. On the My Forms page, select the form by checking the box before the form title.

    2. Click Submissions at the top.

    How to retrieve two saved forms that are missing? Image 1 Screenshot 40

    3. In the table's tab, click on the three dots icon.

    4. Select Incomplete Submissions from the menu.

    How to retrieve two saved forms that are missing? Image 2 Screenshot 51

    5. The Incomplete Submission pane will show on the right side. Hover over your mouse and click the View button.


    How to retrieve two saved forms that are missing? Image 3 Screenshot 62

    You can copy the URL of the saved form and send it to the respondent to complete the form.

    That's it. Give it a try, and let us know if you have any other questions.