Getting Error 404

Boa noite
me enviaram do fac o espelho da inscrição e não abre. Tem alguma solução ou configuração a fazer?

Hi intermezzoharmoniavocal,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Are you getting a 404 error page when you open the attachment in the email? If so, you would need to be logged in to your Jotform account to properly view the attachment. If you're still getting any error messages after logging in your account, take a screenshot of the error message and include it in your reply. This guide will show you how to add a screenshot in your reply:

1. Click the Add Image icon.
2. A. Paste the Image URL.
   B. Click Drop an Image or click to select to upload the image from your computer.
3. Click the Add button to include the image in your reply.

Let us know if you have any other questions.

https://www.jotform.com/pdf-view/185d4dcf90

Em ter., 4 de jul. de 2023 às 22:21, Jotform <noreply> escreveu:
</noreply>...

Hello intermezzoharmoniavocal,

Thanks for getting back to us. It seems that the screenshot that you posted didn't go through. To clarify things, did you recently fill out a form? If so, you should be able to access the PDF attachment after you submit a response. I tried testing one of my sample forms.

Or are you trying to view a submission with a file attachment? If so, you will need to log in to your Jotform account to be able to view those. I checked the email associated in creating this ticket and there are no forms showing on the account. Are you perhaps referring to another account? If so, try to access the submission with a file attachment logged in to that specific account.

Keep us updated and let us know if you need any more help.

preenchi um formulário e recebi esse link para ver minha cópia e ao abrir o
link aparece a mensagem da imagem.
https://www.jotform.com/pdf-view/185d4dcf90
Em qua., 5 de jul. de 2023 às 11:27, Jotform <noreply> escreveu:
</noreply>...

Hi intermezzoharmoniavocal, 

Thanks for getting back to us. Try the steps below:

1. Log in to your Jotform account using a desktop or laptop computer.
2. Open the link to view your copy.

If the issue happens again, you can get in touch with the owner of the form and ask them to send the PDF another way.

Let us know if you have any other questions.