Conditional logic: Issue with skipped questions

  • Oportunidades_oportunidades
    Perguntado em 4 de julho de 2023 às 17:29

    Olá!

    Tenho um formulário de inscrição usando o JotForm. Temos uma seção de elegibilidade, na qual as respondentes podem ser levadas para o final do formulário a depender da resposta oferecida.

    Quando alguém é levado para o final do formulário, ele ainda demanda respostas das questões obrigatórias que foram puladas.

    Existe uma forma de isso não acontecer?


  • Rhina Jotform Support
    Respondido em 4 de julho de 2023 às 19:47

    Hi Oportunidades_oportunidades,

    Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance but if you would prefer to get assistance in Portuguese language, we can forward your ticket to our Portuguese support team. However, please note that it could take longer to receive a response. 

    Can we ask for the direct link to the form so we can further check? Also, can you send us a screenshot of the specific field that supposed to be skipped?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.


  • Rhina Jotform Support
    Respondido em 31 de julho de 2023 às 08:52

    Hi Oportunidades_oportunidades,

    Thanks for reaching out to Jotform Support. To clarify, are you referring to this form? I tested the Skip to form logic on a cloned form but could not replicate the issue. Conditional logic: Issue with skipped questions Image 1 Screenshot 50Conditional logic: Issue with skipped questions Image 2 Screenshot 61Conditional logic: Issue with skipped questions Image 3 Screenshot 72

    Conditional logic: Issue with skipped questions Image 4 Screenshot 83

    If you're referring to a different form, please let us know.

  • Oportunidades_oportunidades
    Respondido em 1 de agosto de 2023 às 18:25
    Hi!
    I have already managed to fix it!
    Thank you
    ...