Cancelar conta e receber dinheiro de volta

Srs, o produto não atende meus interesses. Quero encerrar a conta e receber o dinheiro de volta, como falado no primeiro mês. Favor mandar as instruções

Hi sonteobap,

Thanks for reaching out to Jotform Support. I’d like to let you know that I’m using a translation tool to provide assistance, but if you would prefer to get assistance in the Portuguese language, we can forward your ticket to our Portuguese team. But, please note that it could take longer to receive a response.

Now, I'll help you with your question. I've now canceled and refunded your last subscription. Refunds will be posted on your account within 7-10 business days. Please also make sure that you cancel the subscription in your PayPal account to avoid renewals. We’ve got a guide here explaining how to do that.

Reach out again if there’s anything else we can do for you.

rs, o produto não atende meus interesses. Quero encerrar a conta e receber o dinheiro de volta, como falado no primeiro mês. Favor mandar as instruções

Hi sonteobap,

Thanks for getting back to us. As mentioned, your subscription is now canceled. You also need to make sure that your subscription is canceled in your Paypal Account to avoid renewals. Your last payment will reflect back to your account within 7-10 business days.

Reach out again if you have any other questions.