I'd like to confirm whether this form is legitimate

  • marceloreis0603
    Perguntado em 4 de julho de 2023 às 15:49

    Está a ocorrer uma tentativa de burla utilizando este site, o formulário usado é o seguinte:https://form.jotform.com/231137210396045

    Preciso de informações sobre o criador deste formulário para apresentar uma queixa formal. Informações como: Nome do utilizador e email.

  • Christian Jotform Support
    Respondido em 4 de julho de 2023 às 15:56

    Hi Marcelo,

    Thanks for reaching out to Jotform Support. I am using a translation tool to provide assistance, but if you would prefer to get assistance in Portuguese, we can forward your ticket to our Portuguese team. However, please note that it could take longer to receive a response.

    We understand how upsetting things like this can be, and we take your security and privacy very seriously. We want to assure you that Jotform is not participating in this conduct. We supply a Form Builder, and unfortunately, some parties may use the forms for wrongful purposes.

    After looking into this, we determined that the form creator violated our terms of use. So, we immediately suspended the account, the account owner, as well as any forms and apps connected to it. However, please keep in mind that although the form owner has no access to the form or data at Jotform now, they might have received your submission information if they enabled the Notification Email feature. 

    As for your other question, unfortunately, we can’t provide another Jotform user’s personal information. Please see this page for more information about that.

    Please feel free to reach out again if you have any questions or if we can help you in any other way.

  • marceloreis0603
    Respondido em 11 de julho de 2023 às 17:07

    hi christian, can you help with a thing?

  • Madonna_U
    Respondido em 11 de julho de 2023 às 17:49

    Hi Marcelo,

    Thanks for getting back to us. Can you tell us what help we can offer you?

    Once we hear back from you, we'll be able to help you with this.