Sending Notification to Whatsapp after Form Submission

  • superforcemkt
    Perguntado em 4 de julho de 2023 às 13:21

    Olá, gostaria de saber se existe como configurar para toda vez que houver um preenchimento de formulário, receber um whats com os dados e notificação que foi preenchido.

  • Anna Jotform Support
    Respondido em 4 de julho de 2023 às 15:43

    Hi superforcemkt,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Unfortunately, the feature you're looking for isn't available at Jotform right now. We've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    A workaround for this is to configure the Click to Chat feature of your Whatsapp, you can check out this link for more information. Once you set up this feature, you can redirect your users to your Whatsapp URL and prompt them to send you a message after they submitted their form. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.

    2. Click on Thank You Page on the left side of the screen.

    3. Select Redirect to an external link after submission.

    4. Now, enter your Whatsapp URL so that they will be redirected to this URL after they submitted their form.

    Sending Notification to Whatsapp after Form Submission Image 1 Screenshot 30

    Check out the screencast below for the result:

    Sending Notification to Whatsapp after Form Submission Image 2 Screenshot 41

    You can check out this guide on Redirecting Users to a Different Page.

    Thanks for your patience and understanding, we appreciate it.