Card Form: Start button not responding

  • Marcelo_Ramos_Poy
    Perguntado em 4 de julho de 2023 às 12:01

    Estamos clicando no botão verde "Clique para Iniciar" mas nada acontece.

  • Rose Jotform Support
    Respondido em 4 de julho de 2023 às 14:11

    Hi Marcelo,

    Thanks for reaching out to us for help. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the Portuguese language, we can forward your ticket to our Portuguese team. However, please note that it could take longer to receive a response.

    With that being said, let me assist you with your inquiry. I viewed your form to test it and I easily replicated the issue. I was able to fix the issue by clearing the form cache. Here's a screencast of your form now:

    Card Form: Start button not responding Image 1 Screenshot 20

    Let us know if there’s anything else we can help you with.