Limite de espaço para upload

  • Marcio_marcio
    Perguntado em 3 de julho de 2023 às 20:57

    Boa noite,

    Tem aperecido com frequência uma mensagem que estou próximo de atingir o meu espaço para upload, só que verificando meu plano eu estou bem longe de atingir esse limite, gostaria por favor de me orientassem se está tudo ok, e caso esteja por favor tirem essa mensagem

    Jotform Thread 5296168 Screenshot
  • Elbert_A Jotform Support
    Respondido em 4 de julho de 2023 às 01:04

    Hi Marcio,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. After checking your account, I could see that it's halfway to the limit. Everything is working as it should be. The message is set as a reminder for you to be aware of your subscription limits.

    That's it. Let us know if you have any other questions.