Account suspended.

  • Keomar
    Perguntado em 3 de julho de 2023 às 14:16

    Tento fazer o login na minha conta (keomar@keomar.adv.br) e diz que esta suspensa, apresenta a seguinte mensagem "There was an error. Please try again later."


    Tenho formulários que preciso acessar.


    att.


    Keomar

    Jotform Thread 5295443 Screenshot
  • Elbert_A Jotform Support
    Respondido em 3 de julho de 2023 às 14:51

    Hi Keomar,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I've forwarded this to the relevant team.

    Once we hear back from them, we’ll update this thread and let you know.

  • Elbert_A Jotform Support
    Respondido em 3 de julho de 2023 às 15:34

    Hi Keomar,

    Thanks for patiently waiting. The account was suspended by the system due to the violation of our Terms of Use. Form title contains the word password.

    That's it. Let us know if you have any other questions.