Os dados não atualizaram

  • equipeinterna
    Perguntado em 3 de julho de 2023 às 12:27

    Boa tarde,


    mesmo já estando com o espaço disponível no nosso painel de administrador, os formulários não podem ser preenchidos devido ao erro que aparece como falta de espaço.

  • Barry Jotform Support
    Respondido em 3 de julho de 2023 às 14:40

    Hi Angélica,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I just checked your account and it doesn't look like your account is over any of its limits. I cleared your Form Cache and that should fix the issue for you, but if you are still getting the message, you can clear your browser history and that will remove the message you are seeing. If this happens in the future, here's how you can clear your Form Cache:

    1. First, click on your portrait in the upper right corner of the screen.
    2. Second, click on Settings on the menu that appears.
    3. Third, click on the Clear Cache button.Os dados não atualizaram Image 1 Screenshot 20

    That's it. Let us know if you have any other questions.