Não estou conseguindo gerar relatório do excel

Bom dia!

Estou tentando gerar relatório via excel das respostas do formulário e não está puxando os dados.

Hi Caique,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. With Jotform Report Builder, you can easily generate visual reports that are based on your submission data. Let me show you how:

1. On your My Forms page, select the form that you want to create a report for.
2. Click on Reports at the top of the page, and then click on Add New Report.

3. Now, select Visual Report Builder, which will open Report Builder.

4. Enter a Report name.

5. Choose a Report Type:

• Blank – you can add and place charts manually.
• Extended Report – a single chart is shown per page by default.
• Compact Report – two charts are shown per page by default.

6. Then, click on Create and that’s it. You’re done.

For the Extended and the Compact report types, Report Builder will automatically create a chart for each form field or widget on the form. We also have a guide about How to Create a Visual Report with Your Form Submissions that you can check out.

If this is not the case you can provide more details so we can help you better? If you can share screenshots or screen recordings, it will be helpful for us to understand. To do that, you can follow this guide, or if you want to share a screen recording, you can use Loom.

Give it a try and let us know if you need any help.

Ola Oliver!

Obrigado pelo retorno.

Consegui realizar a primeira etapa. Contudo, preciso gerar um relatório com os formulários que já foram "arquivados". Tenho respostas do mês de junho que já foram revisados e arquivados. Nessa primeira etapa, consegui apenar gerar o relatório que ainda não foram revisados.

Como posso gerar o relatório para respostas já arquivadas?

.

Hi Caique,

Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the Spanish language, we can forward your ticket to our Spanish team. However, please note that it could take longer to receive a response.

With that being said, let me assist you with your request. Unfortunately, there is no way to create reports using the Archived submissions. You must re-enter your archived entries into the submission in order to access them in the report. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. 

I've gone ahead and escalated your request to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know. 

Let us know if there’s anything else we can help you with.