comprei uma caixa que vinha mestre do tempo 300 estrela, porem ate agora nao caiu em minha conta

Hi leandro,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Can you explain a bit more about the issue so I can get a better idea of what's happening?

Once we have a better idea of what’s going on, we’ll be able to come up with a solution.