Alterar nome de usuário

Olá, bom dia!

O nome da nossa organização mudou e gostaríamos de alterar o nome de usuário. É possível?

Hi redefilantropia,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. To update the username on your Jotform account, we’ll need you to provide us with at least 3 usernames in order of your preference and we’ll change it to the first one available. The username can only consist of alphanumerics and underscores (_). 

Also, after we’ve changed your account's username, the custom URLs of your forms will no longer work. You’ll need to re-create them again after changing the username. You can learn to do that here with our guide about how to create a custom URL for a form.

Once we hear back from you, we'll be able to help you with this.