Aba de salvar e continuar mais tarde

  • FernandoSchaefer
    Perguntado em 30 de junho de 2023 às 09:16

    ola,

    na aba de salva e continuar mais tarde, recebemos um email para continuar mais tarde, mas no titulo do email gostaria de colocar o codigo e nao a descrição SSI, é possivel de alterar isso?

    estou enviando imagens da troca que gostaria de efetuar.

    Jotform Thread 5289454 Screenshot
  • Andrew Jotform Support
    Respondido em 30 de junho de 2023 às 09:28

    Hi Fernando Schaefer,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portugese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question.

    It is easy to include your fields in the title of the email. Let me show you how:

    1. In Form Builder, click on Settings in the top bar.
    2. Select the Emails tab.
    3. Click on the Notification Email.
    4. Click in Form Fields to include them in your subject.Aba de salvar e continuar mais tarde Image 1 Screenshot 20

    That's it. Let us know if you have any other questions.


  • FernandoSchaefer
    Respondido em 30 de junho de 2023 às 10:01

    olá, alterei conforme informado, mas sem sucesso, pois pelo o que notei o correto seria alterar na aba "Personalizar email", e nessa aba nao tem a opção que necessitamos. Estou lhe enviando uma imagem do local:Aba de salvar e continuar mais tarde Image 1 Screenshot 20

  • Andrew Jotform Support
    Respondido em 30 de junho de 2023 às 10:33

    Hi Fernando Schaefer,

    Thanks for getting back to me. I must apologize for showing you the wrong email setup. Google Translate did not do the image! You are right that the Save and Continue email dropdown does not include all the fields. This is by design as it cannot be guaranteed that the fields will have values.

    I will ask the Developer Team to look at a possible feature to include the fields. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. 

    I've gone ahead and escalated your request to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

    Let us know if there’s anything else we can help you with.

  • FernandoSchaefer
    Respondido em 30 de junho de 2023 às 14:31

    ola André,

    Seria essa demanda que estamos necessitando, pois assim fica mais facil de identificar/encontrar os itens que são salvos no aplicativo e recebido por email pra depois enviar o relatório.

    Ficamos no aguardo de uma solução.

    Obrigado pelo retorno.

    Abraço

  • Victorino_S Jotform Support
    Respondido em 30 de junho de 2023 às 17:08

    Hi Fernando,

    Thanks for getting back to us. My colleague already escalated it as a feature request to our Developer team. Rest assured that If there are any updates or the feature is implemented, we'll return to this thread and let you know.

    Let us know if there’s anything else we can help you with. 

  • FernandoSchaefer
    Respondido em 30 de junho de 2023 às 17:29

    Olá Victorino,

    Seria isso mesmo, obrigado pela atenção.

    Abraço