Fotos do formulário em baixa resolução

Olá, bom dia!

Verificamos que quando fazemos upload de fotos nos formulários, ao gerar o relatório, as fotos perdem a resolução.

Esse processo é normal? Existe alguma maneira de manter a qualidade da imagens?

Obrigada!

Hi riesato,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. You can add a file size limit and set it to a higher value so that when your users will upload a file, the quality will be maintained. Let me show you how:

1. In Form Builder, click the gear icon of the File Upload element to open its properties.
2. Go to the Options tab and enable the Limit File Size.
3. Set a value for the maximum file that can be uploaded.

That's it. Reach out again if you will need more help.