Os arquivos anexos do formulário não abrem na notificação de e-mail

Hello Guilherme,

Thanks for reaching out to us for help. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the Portuguese language, we can forward your ticket to our Portuguese team. However, please note that it could take longer to receive

Now I help you with your question. Could you please try logging into your Jotform account before opening the document attached to the email? The form owner may have enabled privacy settings that require logging in to view uploaded files.

If you don't have a Jotform account yet, you can sign up here and create a free account.

That's it. Let us know if you have any other questions.