Account Issue: Unable to save the Billing Information

Estou tentando fazer a assinatura mas sempre aparece que não possivel validar os dados do cartão

Hi thiagotronussolucoes,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I understand that you are having issues saving the billing details on your account. Can you try logging out of your account and clearing your browser's cache and cookies then log back into your account on a new browser session and see if you can enter your credit card details on your account? Please make sure that your credit card credentials are correct before trying it again.

You can also try using different browsers or use the Incognito/Private mode of your browser and see if it helps. You can check out the guides below more for information:

• How to Upgrade My Account
• How to Change Your Billing Credit Card

Give it a try and let us know how it goes.