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lorem_educacaoPerguntado em 20 de fevereiro de 2025 às 15:59
Estou tentando fazer compra do plano mas fica dando erro.
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Christian Ice Jotform SupportRespondido em 20 de fevereiro de 2025 às 16:34
Hi Lorem,
Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, can you tell us the error you're getting when you try to upgrade your account? If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Support Forum:
1. On the Support Forum page, scroll down to the Your Answer section and click on the Image icon.
2. Drag and drop your image into the Upload box, or click on it and select your file.
3. Then, click on the Add button in the bottom-right corner of the window.
4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.
5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.
Sua Resposta
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