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associacaograce2000Perguntado em 2 de dezembro de 2024 às 05:04
Não consigo ter acessos ás minhas faturas, podem ajudar-me por favor ?
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Jessica Jotform SupportRespondido em 2 de dezembro de 2024 às 05:21
Hi associacaograce2000,
Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, it looks like your account doesn't have subscription. If you can share with us the following information, we can help you located your paid account:
- Last 4 digits of the credit card:
- The expiration date of the card:
- Type of card (AMEX, Visa, etc):
- Transaction date:
- Amount charged:
- PayPal Email (if applicable):
Once we heard back from you, we'll be able to help you with it.